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Counseling Department


The Counseling Department serves a diverse student population with academic, career, transfer, and personal counseling needs. The counseling faculty and staff are committed to empower and educate students on how to achieve their academic goals by developing a comprehensive student education plan and referrals to campus and community resources.


Assist students in achieving their educational and vocational goals and empowering them to make informed choices and decisions.



Monday    8-6 pm
Tuesday    8-6 pm
Wednesday    8-4:30 pm
Thursday    8-4:30 pm
Friday    8-4 pm



Santa Maria Campus
Bldg A, 1st Floor Student Services
805-922-6966 ext. 3293

Lompoc Valley Center 
Building 1 
805-735-3366 ext. 5200


meet our Team

Counseling Team


**Your priority registration date is located in your Hancock portal under "Register/Add/Drop Classes".  Prioirity registration dates will be posted April 8


2024 summer | fall DATES

Open Now!      Admission Application 
April 8      Class Search Opens
April 18-May 1      **Priority Registration 
May 2      Open Registration Begins
May 6      College Now Registration Begins
June 10      Summer Classes Begin
August 19       Fall Classes Begin

Step-by-Step videos on how to register, get on the waitlist, use an add code, navigate class search, and find your class schedule. 

Registration VideosSteps to Register

 Counseling Forms
 Probation and Dismissal


Counseling services are essential for every college student whether you are excelling or struggling in your classes.  Counselors can make sure you're taking the right classes and have a realistic schedule based on your outside responsibilities such as work, family, and other obligations.  Counselors can provide you with the support and guidance to help you make informed decisions about colleges, majors, and career goals.  Counselors can connect you to campus resources to ensure you are receiving wrap around services to enhance your academic experience at Allan Hancock College.   

Ideally, you should plan to meet with a counselor once a semester.  A counselor can help you explore and define both academic and career goals and provide resources to use in the exploration process.  There may come a moment in your educational journey where you might feel discouraged or overwhelmed.  Don't hesitate to check in with a counselor.  We are here to support and encourage you along the way. 

Your counseling appointment is all about you and your educational goals.  So, it helps to do some prep work!  To ensure you get the most out of your counseling appointment, we suggest the following:

  • Schedule a counseling appointment during your availability.  Don't schedule an appointment during valuable class time.  
  • Write down your questions prior to your appointment. This ensures you ask all the important questions.
  • Arrive to your counseling appointment 5-minutes prior to the start of your session.  You will be required to check-in at the front counter. 
  • If you're considering earning an Allan Hancock College certificate and/or degree, check out our list of programs available to you.  
  • If you're considering transferring to a university, check out our University Transfer Center and explore university options, majors/programs, and become familiar with our transfer resources.  Transferring to a university can be a complicated process, however counselors are here to help you understand the transfer requirements and prepare you for admission. 
  • Unsure of your career goal?  Take a quick career quiz prior to your counseling appointment to get an idea of possible career options that match your likes and interests.  Bring  your results to your counseling appointment to get a conversation started.  You may also visit the Career Center and speak to a career counselor.   

  • Take notes when you meet with a counselor.  Don't come empty handed.  Be prepared. 
  • Create a semester by semester plan with a counselor to outline every class needed to earn your certificate, degree, and/or satisfy transfer requirements.
  • Know your priority registration date which is located in your Hancock portal.  Your priority registration date is posted when the class schedule is available online.  Registering on time ensures you get into the classes needed to reach your goal in a timely manner. 
  • Reference the class schedule and double check if your planned classes are being offered.  If not, see a counselor to update your semester by semester plan.
  • Check to see if you have any registration holds.  You can view this information on your Hancock portal.
  • Stick to the plan!  We know things happen that may alter your plan.  Schedule an appointment with a counselor to update your plan as needed.  


Frequently Asked Questions

Before you schedule a counseling appointment, complete the following: 

  • Appointments are only open to Hancock students.  An online admission application must be on file.  If you have been absent for two consecutive primary semesters (fall and spring), you are required to submit an admission application. 
  • If you are an incoming student transferring from another college and need your transcript(s) evaluated, please take the following steps prior to scheduling your counseling appointment.
    1. Order all official transcripts to be directly sent to our Admissions and Records Office
    2. Wait for an email confirmation that your transcript(s) were received and evaluated. 
    3. Once confirmed, schedule your counseling appointment.

Reasons to schedule a counseling appointment:

  • Develop a Comprehensive Student Education Plan (SEP)- New or Update
  • Explore majors
  • External Transcript Evaluation
  • Transfer Planning
  • Career Planning
  • Apply for a degree and/or certificate using external transcripts 
  • Apply for CSUGE/IGETC certification using external transcripts 
  • Apply for an Academic Renewal using external transcripts 
  • Review University Application
  • Review Transfer Admission Guarantee (TAG) Application
  • Appeal an Excessive Course Attempt (4th attempt)

To schedule a counseling appointment, you are required to use the Successnet link below.  You will be able to schedule an appointment with a counselor in your area of interest.  

Schedule a Counseling Appointment

Helpful YouTube Videos:

How to schedule a counseling appointment

How to cancel a scheduled appointment

How to Find People in SuccessNet

Frequently Asked Questions

Drop-In Questions:

  • Adding/Dropping classes
  • Apply for a degree and/or certificate with no external transcripts
  • Apply for CSUGE/IGETC certification with no external transcripts
  • Academic Standing/Probation Questions
  • CCPG Appeal
  • Apply for an Academic Renewal with no external transcripts
  • Apply for a Prerequisite Appeal
  • Apply for Reinstatement (Dismissed Students)
  • Requesting Excess Units
  • Pass/No Pass Questions
  • Student Services and Community Referrals

Students enrolled in a support program on campus are encouraged to seek counseling in their respected area before attempting to see a general counselor. 

Counseling Drop-In Hours:

Monday             8-6 p.m.
Tuesday            8-6 p.m.
Wednesday      8-4:30 p.m.
Thursday           8-4:30 p.m.
Friday                8-4 p.m.

Please arrive/call the Counseling Department to check-in.  Wait times may vary.  A counselor will call you on a first-come, first-served bases. 

Email your quick question to counseling. We encourage you to use your Hancock email account.  The email must include your Student ID number, better known as your H#.  The response time will depend on the volume of emails.  Most questions will be responded to within three business days.  Please email your questions to


All students enrolled at Hancock are required to meet the minimum academic and progress standards to be in good standing.  Good standing is achieved when a student:

  • meets or exceeds a 2.0 cumulative GPA, and
  • completes at least 50% of their attempted units with a letter grade (A, B, C, D, or F) or P (pass).

Failing to meet the above standards may result in:

  • being placed on academic and/or progress probation, 
  • losing priority registration, and
  • losing the California College Promise Grant (tuition waiver)

We encourage you to meet with a counselor to get back on track.