The California Public Utilities Commission (CPUC) suspended disconnections of all essential utility services (energy, water, sewer, and communications) during the COVID-19 Pandemic through September 30, 2021. This will provide residential customers two years to pay off deferred energy bills in the State of California.
For more information, assistance with late bills, financial assistance, and other news and updates, visit the CPUC website.
CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Over 1.4 million customers are receiving a bill discount through these two programs. Simply complete the online CARE/FERA enrollment form and we’ll let you know if you’re eligible.
- California Alternate Rates for Energy Program (CARE). A monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs.
- Family Electric Rate Assistance Program (FERA). A monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines.
3CE also supports other rate assistance programs such as Arrearage Management Plan (AMP) — a new payment plan option to help qualifying residential customers reduce unpaid balances on their bills. AMP provides for up to $8,000 total arrearage forgiveness for CARE or FERA customers. Customers must be enrolled in CARE or FERA to be eligible for AMP. Customers must also owe at least $500 in arrearages, or $250 for gas-only customers, with some portion of the arrearage at least 90 days past due. NEM customers are not eligible to participate at this time.
The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. If your household is eligible, you can receive:
- Up to a $50/month discount on your broadband service and associated equipment rentals
- Up to a $75/month discount if your household is on qualifying Tribal lands
- A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)
Only one monthly service discount and one device discount is allowed per household.
The FCC has announced that consumers can begin applying for and enrolling in the Emergency Broadband Benefit Program on May 12, 2021. The program will end when the fund runs out of money, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.
The American GI Forum of Santa Maria Education Foundation was established for the specific purpose of increasing the financial resources available to needy and qualified students pursuing a higher education.
Central Coast Community Energy (3CE) is excited to share the launch of the 3CE Electric Vehicle Incentive Program for eligible customers to offset costs associated with purchasing or leasing a new or used electric vehicle (EV) in enrolled communities in the counties of Santa Barbara and San Luis Obispo.
Income-qualified customers are eligible for increased incentives. 3CE believes programs like Electrify Your Ride are an opportunity to make clean vehicles more affordable and accessible to our income-qualified community. See if you qualify below:
- You are currently enrolled in PG&E’s California Alternate Rates for Energy Programs (CARE) or Family Electric Rate Assistance Program (FERA) – OR –
- You are currently enrolled in the Low-Income Home Energy Assistance Program (LIHEAP)