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Resources and Information

What you need to know

In March of 2022, Hancock updated its COVID-19 protocols; specifically regarding testing and masking. The changes align college procedures with recent guidance from the local, state, and federal health agencies. The following testing and masking protocols are in place to ensure our campuses remain safe and healthy.

Vaccination & Testing

Currently, unvaccinated students must take one COVID-19 test per week when accessing indoor campus locations. Unvaccinated students must provide a negative COVID-19 test result via the college online Vax Check app.

Hancock continues to strongly recommend that all students, staff, faculty, and community members obtain a COVID-19 vaccination and booster, and encourages all Hancock community members to take advantage of the daily free COVID-19 testing (located just outside building W).


Currently, masks are strongly recommended for indoor use, regardless of vaccination status.  

Health professionals recommend that individuals continue masking indoors. The following are examples of some circumstances where you may be asked to wear a mask:

  • Staff, faculty, or employees may request that guests join them in wearing a mask in an office environment.
  • Masking may be requested for indoor meetings, gatherings, or events that grow in size beyond the space provided and are unable to be relocated to an outdoor venue.
  • For some classroom environments (such as smaller science labs and computer labs) faculty and instructional staff may request that all participants wear a mask.
  • Masking is required in the Student Health Center.

Public health experts recommend using masks such as N95, KN95, or surgical masks. The college can provide surgical or KN95 masks upon request.

Some Hancock programs - such as those within the public safety, healthcare, athletics, and child care fields - may be subject to additional testing, masking, and vaccination protocols based on state health and professional licensing guidelines. Please refer to your instructors and deans for additional information and protocols.

Hancock greatly thanks our students, faculty, staff, and community members for their extraordinary diligence in keeping our college safe during the pandemic. 

Daily Symptom Check & Vaccine/Test Check

Upload your vaccination verification and/or COVID-19 test results here:


Check your symptoms daily here:

Daily Symptom Tracker

Quarantine/Isolation Protocol Update

In January of 2022, Hancock updated its quarantine and isolation protocols for students and employees based on guidance from the California Department of Public Health (CDPH).

The quarantine and isolation protocols are available in the Hancock Exposure Protocols.


Hancock offers FREE COVID-19 testing for college students and employees. Testing locations include the Santa Maria and Lompoc Valley Center. Testing is also available at various off-campus locations at no cost.

Testing vendor Aptitude is also providing testing for employees and students in specified non-college K-12 school districts at Hancock's Santa Maria campus. Please contact your school district to find out if this site is available to you. For testing times and locations, see the information under "Aptitude" on the COVID-19 testing webpage by clicking the blue button below.

COVID-19 Testing


Our FAQs address questions about what to do if you are sick, vaccination protocols, testing options, available resources, changes to course offerings, and more.


Getting on Campus

Accessing campus just got easier with this flowchart. This will help you understand what you need to do to enter campus safely.

How to Upload Your Vaccination Card

Recent Updates from the College


September 20, 2021: Message to Students re: Vaccination Requirement

September 1, 2021: Update from the College

August 31, 2021: Board of Trustees Resolution No. 21-22 Directing the Superintendent/President to Develop & Implement a COVID-19 Vaccine Requirement

August 11, 2021: News Release Announcing Vaccination Mandate

July, 30 2021: A message from Superintendent/President Kevin G. Walthers, Ph.D.

July 29, 2021: $250 Visa gift card vaccination incentive for fall semester

Need Help Now?

We are staffed to serve you live online Monday through Thursday, 8 a.m.-4:30 p.m. and Fridays 8 a.m.-4 p.m.

Zoom NOW with Welcome Center staff!


This is your one-stop shop for assistance - we are happy to help! 

Resources for Students, Faculty, and Staff

The following resources are subject to change during the spring 2022 semester.

AHC Virtual Welcome Center

The Welcome Center is staffed to serve students Monday through Thursday 8 a.m. to 4:30 p.m. and Fridays 8 a.m. to 4 p.m.

The one-stop Welcome Center is a place where you can connect with Hancock staff virtually. All Student Services departments have staff available to answer questions. The Welcome Center is a first stop because our staff can direct you to the department(s) that will best answer your specific questions.


AHC bookstores are open with amended hours for each location.

See Bookstore website for current hours in Santa Maria and Lompoc

Call for appointment if you need to visit either location outside of these hours.

Students who need to shop in-person to purchase art supplies, ceramics, or general supplies can enter the store in limited numbers.

Students who are unable to shop during operating bookstore hours or have special needs can contact the bookstore to make an appointment.

Books can be returned in-person while the bookstore is open. Online orders are processed daily in preparation for winter classes.


Admissions & Records is open via phone, email, and in-person services in bldg. A and at the Lompoc Valley Center. Please call 805-922-6966 ext. 3248 or email Admissions & Records at for assistance.

You can speak with an Admissions & Records staff person by visiting the Admissions and Records webpage.


Students can have materials printed by submitting print files (PDF, Word, PowerPoint) to the Campus Graphics webpage.

When submitting work to be printed by Campus Graphics, please provide the information requested. When the print job has been completed, the student will be notified of a pickup date and time. Campus Graphics staff will place the printed job on a table on the outside glass front door of bldg. H, Room 102. Students are asked to stay back 10 feet from Campus Graphics staff.

Printed work for LVC students can be picked up at LVC campus security. If no one is in the office please call ext. 5652 or 3652. Please allow 2-3 business days for LVC student printing service.

While the COVID-19 shelter in place is in effect, all printing is free to AHC students.

Campus Graphics hours:

Monday-Thursday: 7:30 a.m.-7 p.m.

Friday: 7:30 a.m.-4 p.m.


CircleIn is an easy-to-use studying app and website that is available to all Allan Hancock students. 

CircleIn allows students and their classmates to gather, collaborate, and help one another with homework and testing. Students are also able to earn rewards and become eligible for scholarships for studying and collaborating on CircleIn.

Learn more and download the app at


Financial Aid is open via phone, email, and in-person services in bldg. A and at the Lompoc Valley Center.

For questions, call 805-922-6966 ext. 3200 or email


The EOPS, CalWORKs, CARE, and NextUp programs are open via phone, email, and in-person visits in bldg. A and at the Lompoc Valley Center. Counselors and specialists in these programs are available - contact information is provided in the links above.


Promise students must be enrolled in a minimum of 12 units in fall 2021 and spring 2022 semesters. If a Promise student needs to drop an English or math class, they need to register for an English or math class the following semester. For more information on the Hancock Promise, call 805-347-7550 or email


Books for Bulldogs is a free service that allows currently enrolled AHC students to borrow textbooks for an entire semester. Check out this flyer for a one-stop-shop on all of our free book resources!

For more information, email, call 805-922-6966 ext. 3683 or 3500, or visit the Books for Bulldogs FAQs for more details.


The Basic Needs program helps students who face a basic necessity insecurity. Students can apply for emergency funds to help with essential food, housing, medical, or transportation expenses. For questions, call 805-922-6966 ext. 3011 or email


AHC Lunch Locker & Food Resources
Tips for Food Planning and Resources
Emergency Food Distribution Program
USDA Meals 4 Kids Site Finder
CalFresh Grocery Assistance Program
Aunt Bertha Food Resources & Services Finder


Allan Hancock College Financial Aid Office
CARES Act Funding
Application for Student Emergency Fund
Income Benefits for College Students
COVID-19 Emergency Rental Assistance Program
Family Service Agency
United Way of Santa Barbara County Rental Assistance Grants


TimelyCare Telehealth for AHC Students

Santa Barbara County Public Health Department
Santa Barbara County 2-1-1
California Department of Public Health
Centers for Disease Control
California Community Colleges Health & Wellness Program
Wellness Central
Each Mind Matters
National Suicide Prevention Lifeline


Chancellor's Office COVID-19 Information
California Community College Athletic Association
Families First Coronavirus Relief Act: Employee Paid Leave Rights (English)
Families First Coronavirus Relief Act: Employee Paid Leave Rights (Spanish)

access to college services

The college plans to continue all services. For the health and safety of students and staff, these may shift to remote and online modalities, or change the way students access each service.

Use the college's email and phone directory to contact Hancock services and programs.


The Tutorial Center, Writing Center, Math Center, and MESA/STEM are offering tutoring remotely with faculty and/or student tutors.


Counseling is open via phone, email, and in-person services in bldg. A. For questions, call 805-922-6966 ext. 3293 or email at

You can speak with a counselor by visiting the Counseling webpage.

SuccessNet Counseling Support

learning assistance program (lap)

In an effort to stop the spread of COVID-19, the Learning Assistance Program (LAP) has transitioned to serving students in-person and virtually.

Students can make an appointment to meet via phone or video conference by calling the Santa Maria or LVC office. Students remain eligible for all of the same accommodations previously approved by their counselor.

Students can continue to get equipment, assistive technology, and software for course access.

LAP services are available to provide assistance through various methods, including telephone, email, and/or video-conferencing.

Students wishing to "see" their counselor through video-conferencing are able to do so by using Zoom. This can be accessed via a smart phone or a computer. Visit the LAP webpage for more information.

aim center

AIM Center services will be provided remotely. Please email, or coordinator Mayte Solis at, or visit the AIM Center webpage for more information.


The libraries at our Santa Maria campus and Lompoc Valley Center are available for walk-in service. See fall walk-in hours for both locations below. Please make sure to wear a mask and follow all social distancing guidelines.

Santa Maria campus

Monday: 8 a.m.-10 p.m.
Tuesday: 8 a.m.-10 p.m.
Wednesday: 8 a.m.-10 p.m.
Thursday: 8 a.m.-10 p.m.
Friday: 8 a.m.-3 p.m.
Saturday: Closed
Sunday: 11 a.m.-7 p.m.

Lompoc Valley Center

Monday: 8 a.m.-8 p.m.
Tuesday: 8 a.m.-8 p.m.
Wednesday: 8 a.m.-8 p.m.
Thursday: 8 a.m.-8 p.m.
Friday-Sunday: Closed

Users can still access the many digital resources of the library 24/7, including article databases, e-books, streaming films, and the library catalog.

Visit the library's COVID-19 Resources webpage for additional helpful links.

calculator rental program

The Math Center provides an opportunity for 100-level math students to rent a TI-83 or TI-84 graphing calculator throughout a semester for a small fee. You can request a calculator by filling out this form.

On-Campus Study Sites

View this flyer to see study areas for students to access on the Santa Maria campus and Lompoc Valley Center.

Borrowing a Laptop

Students can borrow a laptop from the Santa Maria campus or Lompoc Valley Center libraries. Visit the Library Technology page for everything you need to know about laptop lending.

Please check your email address for any updates. 

Support Hours for Students

Students, faculty, and staff can take advantage of talking in-person with an ITS tech during our open support hours. It’s like the Apple Store, without matching shirts.

In-person support for Allan Hancock College laptops is available

View the Help Desk site for more information including locations and times. 

Call ext. 3900 for more details.


Canvas is a web-based course management system. The purple Canvas button is located at the top right of the Hancock webpage, or go directly to the Canvas link.

Students can download the Canvas app on a cell phone or laptop.

New to using Canvas? Learn how to get started with these short, helpful how-to videos.

internet access

The federal government has a new grant program that can provide assistance with the cost of home internet or the purchase of a computer. For information, see the FCC’s Emergency Broadband Benefit.

computer access

The Open Access Computer Lab is open to students by appointment only. To make an appointment, please call 805-922-6922 ext. 3260.

An Emergency Computer Lab is open at the Lompoc Valley Center in room 2-121. Call ext. 6507 for more details.

Hotspot & Wi-Fi Access

Hotspots are available at the library. Visit the library's Technology webpage for more information.

Wi-Fi is available in every building on the Santa Maria, and Lompoc Valley Center campuses. In addition, we have outdoor Wi-Fi available in a few areas on the Santa Maria campus. You can connect on the patio between the library and the Student Center, in the parking lot outside of the gym (bldg. N), in front of bldg. S, and in the parking lot near Humanities (bldg. C). See image below:

Map with wifi locations

The Lompoc Valley Center currently does not have designated outdoor Wi-Fi spaces.


CollegeBuys is a website that offers discounts on a wide-range of hardware and software products to help students complete their education.


Student Guide to Participating in Zoom Meetings
Student Guide to Joining Zoom Meetings
Tools to Assist With Online Learning

internet resources

  • California Connects Mobile Internet:

    California Connects includes a mobile hotspot that lets you stay connected to the internet in school, at home, and on the go. The new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 Wi-Fi enabled devices for up to 10 hours on a single charge with no contract required.

student health services

In continuing efforts to prevent the spread of COVID-19, Student Health Services has transitioned to serving students both in-person and in a virtual setting. Prescriptions and health items can be picked up in-person by appointment.

Mental health counselors and nursing services are available to serve students via telephone, email, and/or video-conferencing. We encourage students to find the method that fits your needs.

Visit the Student Health Services webpage for more information or call the Student Health Services Hotline at 805-922-6966 ext. 3212 (Santa Maria campus) or 805-922-6966 ext. 5207 (Lompoc Valley Center).


Reductions in force is not anticipated during this crisis. The college has traditionally budgeted conservatively, recognizing California’s history of large budget swings. During the Great Recession, the college managed to weather the budget crisis with no layoffs or furloughs. We did that by working collaboratively, just as we are doing during this crisis.


The District has an Employee Assistance Program (EAP) provided through Anthem. This free, 24-hour service is available to staff and dependents. Services can be accessed by calling 1-800-999-7222 or on online using “SISC” as the employer code.

part-time employees

Part-time, hourly employees may continue working if they are fulfilling essential functions.

campus access

The Academic Resource Center on the Santa Maria campus is open by appointment only for computer use, as well as buildings A and B.

communication with students

In addition to directly emailing students, faculty should post messages and announcements on Canvas.

course materials

Faculty can provide course materials digitally through Canvas.

Faculty can also submit print work to Campus Graphics via the online submission website. Simply fill out the quick copy or print work order and use the department/dean FOAP that was issued to you when you registered with Campus Graphics.

students on campus

Students are required to follow Hancock Covid-19 vaccination and testing policies in order to access AHC campuses. 

Students are encouraged to review the college requirements on the COVID-19 FAQ page or use this helpful flowchart to learn more about how they can safely come access campus. 

Students who are showing symptoms of COVID-19 or believe they have been exposed to some with COVID-19, should NOT come to class, regardless of vaccination status. They have been directed to inform their instructors if they are sick and contact Student Health Services at 805-922-6966 ext. 3212 or by texting 805-692-2789. 


The District has an Employee Assistance Program (EAP) provided through Anthem. This free, 24-hour service is available to staff and dependents. Services can be accessed by calling 1-800-999-7222 or on online using “SISC” as the employer code.

part-time faculty

Course offerings are based on student demand. Community colleges historically see enrollment increases during down economies. We won't know the future staffing levels needed until students begin to enroll for the next semester.

basic needs

Employees experiencing any difficulty as a result of COVID-19 should contact Human Resources. In addition to paid sick leave or other personal balances, employees may be eligible to receive catastrophic and other leaves where applicable.

As of April 1, 2020, employees may also be eligible for emergency paid sick time under Families First Coronavirus Response Act (FFCRA).


Call the Allan Hancock College Coronavirus Hotline at 805-922-6966 ext. 3887.

Need us? We are here.