Refunds

Refund of Fees

Students who find it necessary to drop individual classes or withdraw from school will receive a refund if class(es) are dropped within 10 percent of the scheduled class time. The deadlines for your classes are listed online under your student account schedule bill.   

It is the students' responsibility to drop themselves from any courses they no longer want to attend within the refund deadline.

During the registration period of each term, registration refunds will be processed by request only (paper refund request form or online request).  After the first two weeks of instruction, refunds will be processed automatically. 

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://bankmobiledisbursements.com/refundchoices/.
  

BankMobile Disbursements Information

To view our third-party servicer contract for refund management, click here.

Refund Request Form

Please do not stop payment on your check.  A stop payment on your check does not constitute an official drop from classes or a request to drop.  It will result in assessment of a $25 service charge for collection of the returned check. Any "disputes" placed on your credit card payment, will result in a hold on your student account until the dispute has been resolved.

Refund Deadlines

Fee Type	Refund  Deadline
Student Health fee Parking Permit fee	All classes must be dropped PRIOR to the first day of instruction.  A refund request form along with your  parking permit must be submitted to a district cashier.
Enrollment fee Tuition fee Student Center fee Student Rep fee Materials fee 2-7 week classes 6-8 week classes	Classes must be dropped within 10 percent of the  scheduled class time. The deadlines for your class(es) are listed online under the My Account, Refund Deadlines. To view your student account schedule bill, log on to myHancock, select Student tab, then click Refund Deadlines in the My Account channel.
All fees for classes that meet less than one week	Student must drop no later than the day before the class begins.

Exceptions to Refund Policy

ENROLLMENT FEES

An exception to this policy would exist if, due to extenuating circumstances, a student was not able to drop classes by the published deadline. The extenuating circumstances must have occurred prior to the deadline to drop classes (within the first week of instruction for summer session classes - no exceptions).

Extenuating circumstances may include: Family emergencies, Illnesses or Employment

All situations require written verification from an official source and must have occurred prior to the refund deadline.  A letter of appeal with appropriate documentation and the completed Extenuating Circumstances Refund Request Form, should be submitted to hcostello@hancockcollege.edu (to protect your privacy, please email from your Allan Hancock College email), or mail form and attachments to:  

Allan Hancock College
Vice President, Student Services Bldg. A213
800 South College Drive
Santa Maria CA 93454-6399

Parking Fees

All situations require written verification from an official source and must have occurred prior to the refund deadline.  A letter of appeal with appropriate documentation and the Refund Request Form should be submitted to:

Chief of Police
Allan Hancock College Police Department
800 South College Drive
Santa Maria CA 93454-6399