Contact Information
Need help with your student account or refund?
Our Cashier Services team is here to help! Whether you have questions about your account, need help setting up your TouchNet refund profile, or need assistance with paying your fees, we’re happy to assist.
Contact our office or visit one of our locations listed below. We’ll help you find the answers you need and get you on the right track.
If you have designated your student record as “Confidential,” Allan Hancock College cannot release or discuss any information regarding your student account over the phone or through email. To protect your privacy and verify your identity, you must visit the college in person and present a valid photo ID to access information about your student record. Please plan accordingly, as in-person verification is required for all inquiries regarding confidential student records.
Cashier Services Email Help: cashiering@hancockcollege.edu
|
Location |
Address |
Phone |
|
Santa Maria Campus |
800 S. College Drive, Building A, Windows 1–5, Santa Maria, CA 93454 |
805-922-6966, ext. 3270 or 3582 |
|
Lompoc Valley Center |
Building 1, One Hancock Drive, Lompoc, CA 93436 |
805-922-6966, ext. 5200 |
|
Santa Ynez Valley Center |
Santa Ynez Valley Union High School, 2975 E. Hwy 246, Santa Ynez, CA 93460 |
805-922-6966, ext. 3355 |
Hours and times may change depending on holidays or other closures. Please call the appropriate location prior to onsite visit, if needed.
Santa Maria Campus
Monday–Tuesday: 8:00 a.m.–6:00 p.m.
Wednesday–Thursday: 8:00 a.m.–4:30 p.m.
Friday: 8:00 a.m.–4:00 p.m.
Lompoc Valley Center
Monday–Tuesday: 8:00 a.m.–5:30 p.m.
Wednesday–Thursday: 8:00 a.m.–4:00 p.m.
Friday: 8:00 a.m.–3:30 p.m.
Santa Ynez Valley Center
Monday & Wednesday: 9:30 a.m.–1:30 p.m.; 2:30–6:00 p.m.
Thursday: 8:00 a.m.–1:30 p.m.; 2:30–4:30 p.m.
Friday: 8:00 a.m.–1:30 p.m.; 2:30–4:00 p.m.
Closed daily from 1:30–2:30 p.m.
