BetterMynd
Allan Hancock College has partnered with BetterMynd – an online therapy platform – to offer students access to free, confidential, and convenient teletherapy sessions from a diverse network of licensed mental health therapists. Follow the steps below to get started:
Create Your BetterMynd Account
Visit the BetterMynd platform to create your free student account using your Allan Hancock College email address. This gives you access to online therapy services at no cost.
Complete Your Profile
Answer a few questions about your preferences, needs, and availability. This helps match you with a licensed therapist who best fits your goals.
Choose a Therapist
Browse therapist profiles, including specialties, backgrounds, and availability. You can select the provider that feels like the best fit for you.
Schedule Your Appointment
Select a date and time that works for you. BetterMynd offers flexible scheduling, including evenings and weekends.
Frequently Asked Questions
| Heading | Content |
|---|---|
| Can I see a BetterMynd therapist and an Allan Hancock College counselor at the same time? |
Yes. BetterMynd is designed to complement existing campus services, so students may use both resources depending on their needs. |
| How does the BetterMynd session system work? |
Students receive a set number of 6 therapy sessions provided by the college. Each scheduled session uses one available session. Policies may vary, so check with student health services for details. |
| What happens after I use all my free sessions? |
After your included sessions are used, additional options may be available such as requesting more sessions or receiving referrals to other resources. |
| Can I change my BetterMynd therapist? |
Yes. You can switch therapists at any time to find someone who is the best fit for your needs and preferences. |
| What if I need documentation from my therapist? |
You can request documentation directly from your therapist. Availability of documentation may vary depending on the request. |
| What should I do if I can’t access my account or join a session? |
If you experience technical issues, contact BetterMynd support or your campus health services for assistance. |
| I am under 18 and do not meet the minimum age requirement. What should I do? |
Students under 18 may not be eligible to use BetterMynd. Please contact campus health services to learn about alternative mental health resources available to you. |