If you receive a parking citation, an appeal or payment must be made within 21 days from the issuance of the citation or within 14 days from the mailing of a notice of delinquent violation. Payments and appeals can be submitted online at the citationprocessingcenter.com. Payments are also accepted at the Santa Maria campus Police Department located at building S-2. Types of payments accepted on campus include credit/debit, cash, check and or money order. If you choose to pay your citation by mail, please make a check or money order payable to Allan Hancock College and send to the following address:
Citation Processing Center
C/O Allan Hancock College PD P.O. Box 10479 Newport Beach, CA 92658-0479
PLEASE DO NOT SEND CASH
All questions pertaining to parking citation collection can be addressed by contacting Citation Processing Center customer service -800-989-2058.
To retrieve information for your lost citation call the number above and provide the vehicle license plate to the customer service representative.
Parking Citation Appeal Process
The Board of Trustees in accordance with the standards set forth in the Education Code and the California Vehicle Code authorizes the parking and traffic regulations for the Allan Hancock Joint Community College District.
If you wish to appeal a parking citation the following process will occur.
- Contact the Allan Hancock College police department by phone, by mail, or in person. Initial appeals should be made on the campus where the parking citation was issued during daytime business hours. The initial appeal is in writing. Disputants have 21 calendar days from the issuance of the notice of parking violation or 14 days from the mailing of a notice of delinquent violation to request the initial administrative review. There is no charge for this administrative review.
- If the disputant is dissatisfied with the initial administrative review they may schedule a hearing with the Director, Public Safety/Chief of Police The hearing will be an in-person interview and is to be scheduled with the Chief of Police’s staff. Disputants may call the business office during normal business hours to schedule the hearing. A missed appointment will result in the citation being upheld. The administrative hearing official shall not have an employee/employer relationship with the Allan Hancock College Police Department. The hearing examiner will have completed the minimum 40 hours of administrative hearing officer training.
- The hearing officials’ findings constitute the issuing agency’s final decision and will be mailed or emailed to the disputant within 2 weeks of the completion of the appeal hearing. If the disputant is dissatisfied with the hearing officials’ final decision, he/she may seek remedy by making an in-person request to the civil department of the Santa Barbara Superior Court located at 312 E. Cook Street, Santa Maria, or the civil department of the Santa Barbara Superior Court located at 115 Civic Center Plaza, Lompoc (depending on which campus the citation was issued), in accordance with section 40230 of the California Vehicle Code. The courts will require a $25 payment for processing, filing, and hearing examiner costs. Disputant must pay parking citation prior to filing with civil court.
Disputants who fail to comply with the timelines as set forth in these guidelines and those established pursuant to the California Vehicle Code may forfeit all rights to challenge the citation.
Are your parking fines adding up?
Request a Payment Plan
If you have parking fines in excess of $100, then you may call the Citation Processing Center (800-989-2058) to request a payment plan. There is a $15 administrative fee to use the payment plan. As long as you make your monthly payments on time:
- Your late fees will be placed on hold while you make payments
- Your late fees will be waived once you have finished making payments
- The Citation Processing Center will not file an itemization of unpaid parking violations and fines with the Department of Motor Vehicle (DMV)
- Any (DMV) registration holds will be temporarily removed pending completion of the payment plan
If you fail to make a payment or make a late payment, then the following will occur:
- A subsequent payment plan will not be offered
- Any late fees placed on hold will be immediately due
- The Citation Processing Center will file an itemization of unpaid parking violations and fines with the (DMV), initiating a registration hold on the vehicle