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COVID Questions Answered

The following FAQs are a resource for quick information.
If you have a question not addressed here, please call 805-922-6966 ext. 3887. 
 


General Questions Concerning COVID & AHC

Services are being offered mostly in person, and some are offered remotely. Give us a call or send an email to find out what is open and when. You can access our contact information via our Department Contact list

Yes, but we only have a limited number of tests and very few rapid tests. We offer testing center in Building W and we are currently working to identify a testing location at the Lompoc Valley Campus. Our pilot testing program in Building W is seeing most results returned in 24 hours, but that is not guaranteed. It’s your responsibility to get tested – you can find additional testing locations here.

Yes. After October 1, students will need to present proof of vaccination or negative test verification every day. There will be a “fast pass” lane for vaccinated students at each screening station.

If you are having any signs of COVID, do not come to campus, regardless of vaccination status. Contact your faculty members and let them know you are sick. Students can contact Health Services for any questions. The number is 805-922-6966 x 3212 or text 805-692-2789.

The college has taken many steps to ensure the safety of our students and staff on campus. These include:

  • Per Allan Hancock College's COVID-19 vaccination mandate, students, staff, and faculty must be fully vaccinated by October 1, 2021 to access on-campus facilities and participate in in-person classes and activities. See more information below regarding Vaccine Mandates.
  • All students participate in daily on-campus health screenings and must wear sticker notifications if cleared to enter campus.
  • All faculty, staff, and students must be symptom free (no fever, cough, shortness of breath, etc.), and vaccinated to be on campus.
  • Face coverings must be worn in all District buildings for faculty, staff, administrators, students, and the general public. Those entering buildings without a face covering will be denied entry or provided a face covering. This will be enforced in all District locations, and proper signage will aid in enforcement.
  • Appropriate personal protective equipment (PPE) will be provided to all District employees as needed.
  • Upgrades to ventilation and air purifiers have been added to all buildings.

 

Fall 2021/Spring 2022 Course Changes

To better protect students, faculty, and staff, some face-to-face classes will be changing format to either a live online (ERT/Zoom) or hybrid (mixed face-to-face and live online) format. Not all face-to-face classes will change, so your professor will let you know if your class is changing in any way.  Traditional online classes (ONLINE-DL) will not change.

There are two different formats your face-to-face class could change to:

Synchronous (live) online: this is what the college has called “ERT” over the past year, and it means attending the class remotely using a videoconferencing software like Zoom during the regular class times. If your class changes to this format, you can still go to your regular classroom and participate (Zoom) from there if you prefer.

Hybrid: this is a mix of face-to-face and synchronous/live online formats. If your class will be taught this way, your professor will explain how it will work.

Your professor will let you know if and how your class will change. Please check your email and Canvas course site regularly for any information your professor might send.

You can connect with a computer, tablet, or phone using Zoom software (downloaded and installed on your device), either from home or on the college campus. If you are on campus, your regular classroom will be open if you want to participate from there during the class, and you may also participate from designated computer stations in the library or the Academic Resource Center. If you want to check out a laptop, go to the library.

If you have concerns about being successful in a new course format, please contact an AHC counselor to discuss your options before you decide. You may withdraw from a course up until the course withdrawal deadline, as indicated under course information in the online course schedule. If you have any questions about an “EW” (Emergency Withdrawal) grade, please contact an AHC counselor or the Admissions and Records Office and ask if this option is possible for you.

If you have any questions about a refund as a result of withdrawing or dropping courses, please contact the Admissions and Records Office.

ERT stands for “Emergency Remote Teaching,” and it’s what we called online courses taught live, using Zoom or similar technologies, on a course’s scheduled days and times. Because we now intend to use this format for some classes in the future, we are changing what we call it, but you may see this format also referred to as “Remote-ERT,” “synchronous online,” or “live online.”  In the current course schedule, a class in this format shows up as “REMOTE-ERT (ZOOM).”

This is a mix of face-to-face and Remote-ERT/live online formats.

This is what you think of as a traditional on-campus course, taught on the scheduled days and times in a classroom or lab.

DL stands for “Distance Learning,” also sometimes called “Distance Education” (DE). At Hancock, it has been used to describe traditional online courses, taught entirely online with no scheduled class times. On the current course schedule, a class in this format shows up as “DL-ONLINE.”

Zoom is a software program used for videoconferencing, and it is widely used at Hancock. It can be used on computers, phones, and tablets by downloading and installing the free software directly from Zoom: https://zoom.us/download .  Zoom software works best when your device has a camera and a microphone.

Synchronous means “occurring at the same time,” and “synchronous online” is often used to describe an online teaching format where teaching is done live through remote technology, like Zoom. It means all students and the professor are in the virtual classroom at the same time, a format we have called “ERT” or “live online.” Synchronous is the opposite of “asynchronous.”

Asynchronous means “not occurring at the same time,” and “asynchronous online” is often used to describe traditional online courses taught entirely online with no scheduled class times. This kind of course format shows up in the current course schedule as “DL-ONLINE.” Asynchronous is the opposite of “synchronous.”

Vaccine Mandate Questions

Per Allan Hancock College's COVID-19 vaccination mandate, students, staff, and faculty must be vaccinated by October 1, 2021 to access on-campus facilities and participate in in-person classes and activities.  

I am vaccinated

The Allan Hancock College Board of Trustees voted unanimously at its regular meeting on August 10, 2021 to require full COVID-19 vaccinations of all students, faculty, and staff by October 1, 2021. With the new mandate, Allan Hancock College joins other institutions of higher education, including California State University, the University of California, and the majority of California community colleges, in instituting a COVID-19 vaccine requirement. The board action also affirmed the college’s current indoor mask mandate. 

The vaccination mandate requires all students, faculty and staff to provide valid documentation of full COVID-19 vaccination (as defined by the U.S. Centers for Disease Control) to Allan Hancock College as a condition of entering campus buildings, attending an in-person class, or using a college service located off-campus. The college will accept approved exemptions based on medical conditions or deeply held personal beliefs. 

If you have received the Moderna, Pfizer vaccines, or Johnson & Johnson vaccine by October 1, 2021, you will need to submit a copy of your vaccination card. Here’s how: 

  1. Login to your myHancock portal  
  2. Locate the Student Health portal 
  3. Upload a photo or PDF of your Covid-19 Vaccination Card 

Watch this quick step-by-step video with instructions.

As a fully vaccinated student, you will also need to obtain a notification sticker to be placed on your Student ID Card prior to October 1, 2021. We will email you when stickers become available for pick-up. 

Need help accessing your vaccination card? Download a digital record from the State of California database at https://myvaccinerecord.cdph.ca.gov/ 

Questions? Call the Santa Maria campus Student Health Services office at 1-805-922-6966 ext. 3212 or the Lompoc Valley Center office at 805-735-3366 ext. 5207. 

Yes. You will need to present your proof of vaccination or negative test verification every day. There will be a “fast pass” lane for vaccinated students at each screening station.

If I am vaccinated, can I skip the screening lane? No. You need to get the screening sticker to enter class. We are putting “fast pass lanes” at each station to speed you through. Faculty in the classroom have the right to ask you to return to the screening station to get your verification and staff across campus are instructed to only serve students who have completed the screening. You can upload your vaccination card on the myHancock portal, here is a video to show you how.

If you are fully vaccinated, and not showing any symptoms, you may continue to come to campus. You must wear a mask and monitor for symptoms for 10 days (about 1 and a half weeks), it is also recommended that you be tested for COVID-19 three to five days after suspected exposure. 

In order to attend in-person classes, you must have received both doses of the Moderna or Pfizer vaccines, or the single dose of Johnson & Johnson vaccine, by October 1, 2021. Once you receive your fully completed vaccination card, you will need to submit a copy to the college. Here’s how: 

  1. Login to your myHancock portal  
  2. Locate the Student Health portal 
  3. *Upload a photo or PDF of your Covid-19 Vaccination Card

Watch this quick step-by-step video with instructions.

If you are not fully vaccinated by October 1, you are required to participate in COVID-19 testing until you are fully vaccinated. The college is offering free testing in Building W on the Santa Maria campus.

Questions? Call the Santa Maria campus Student Health Services office at 1-805-922-6966 ext. 3212 or the Lompoc Valley Center office at 805-735-3366 ext. 5207.

Yes, we are accepting all international COVID-19 vaccines that are approved by the World Health Organization (WHO) or any governing regulatory body.

Please submit your documentation no later than September 30, 2021, to continue attending in-person classes/student services.

Here’s how to upload your vaccine card: 

  1. Login to your myHancock portal  
  2. Locate the Student Health portal 
  3. Upload a photo or PDF of your Covid-19 Vaccination Card

Watch this quick step-by-step video with instructions.

Need help accessing your vaccination card? Download a digital record from the State of California database at https://myvaccinerecord.cdph.ca.gov/

All fully vaccinated students enrolled in the fall 2021 semester can receive a $250 Visa gift card. Cards are now available. For details, visit the Vaccine Challenge webpage.

Only students who have had two (2) doses of Moderna or Pfizer, or the single dose of Johnson & Johnson, are eligible for the incentive.

I am NOT vaccinated

The Allan Hancock College Board of Trustees voted unanimously at its regular meeting on August 10, 2021 to require full COVID-19 vaccinations of all students, faculty, and staff by October 1, 2021. With the new mandate, Allan Hancock College joins other institutions of higher education, including California State University, the University of California, and the majority of California community colleges, in instituting a COVID-19 vaccine requirement. The board action also affirmed the college’s current indoor mask mandate. 

The vaccination mandate requires all students, faculty and staff to provide valid documentation of full COVID-19 vaccination (as defined by the U.S. Centers for Disease Control) to Allan Hancock College as a condition of entering campus buildings, attending an in-person class, or using a college service located off-campus. The college will accept approved exemptions; students with approved exemptions will be required to test three days prior to entering a college facility. The college is offering daily on-campus testing in building W.

After October 1, 2021, students with medical exemptions or sincerely held personal beliefs will be allowed to come on campus with a verified negative test, taken no more than three days prior to entering campus. If someone in your home has COVID or is being tested for COVID, you will not be allowed to enter campus. 

Students who choose not to be immunized will need to submit an approved exemption and undergo weekly testing in order to attend in-person classes/events, or access campus facilities. The college is offering free daily on-campus testing in building W. Details on uploading COVID-19 test results to come.

Unvaccinated students may also participate in online courses without the need to undergo COVID-19 testing. This fall, there are several options for remote/virtual education. Contact the Counseling Office for help: 

Santa Maria Campus 
1-805-922-6966 ext. 3293 
 
Lompoc Valley Center  
805-735-3366 ext. 5374 

No. Unvaccinated individuals must quarantine themselves for 10 days (about 1 and a half weeks) following exposure and undergo testing. Please contact Student Health Services at 1-805-922-6966 ext. 3212 or text 805-691-2789 to report your exposure. DO NOT come to campus until you have spoken with a student health professional and have been cleared to return.

Per the California Department of Public Health (CDPH), previously infected individuals are only exempt from quarantine under two conditions: 

  1. If the exposed person tested positive for COVID-19 before their new, recent exposure and it has been less than 3 months since they started having symptoms from that previous infection (or since their first positive COVID-19 test if asymptomatic); AND 
  2. They are not experiencing symptoms from the new exposure. 

After 3 months (90 days) have passed from your last COVID-19 infection and you are unvaccinated, you must quarantine when exposed to COVID-19. 

The college will accept medical and sincerely held personal belief exemptions. Exemptions will be collected through a digital survey from the college, which will be shared with students via their myHancock email. 

Students with medical exemptions or sincerely held personal beliefs will be allowed to come on campus with a verified negative test, taken no more than three days prior to entering campus. If someone in your home has COVID or is being tested for COVID, you will not be allowed to enter campus. Unvaccinated students with an approved exemption can ONLY attend in-person classes if they participate in required COVID-19 testing. Students must produce a negative COVID-19 test at least three days before entering campus facilities.

The college is offering free daily on-campus testing in building W.

There are many other testing site options available. Search online or call 1-888-634-1123 to schedule an appointment at the location of your choice. 

The college will soon release more information on submitting test results to Hancock. Information via email will be sent to students and staff.

Students must be tested at least three days prior to entering a campus facility and present a negative test result within that window of time in order to enter college facilities.

For example, if you have class on Monday, October 4 you will need to get a verified test on the prior Friday, Saturday, or Sunday. Remember, most tests take 24-72 hours to get results, so if you take the test on Sunday, you may not have results to enter class. If you took the test on Friday, it will only be good for Monday – you’ll need an additional test taken on Saturday, Sunday, or Monday to come back on Tuesday.

There are many testing site options available. The college is offering free daily testing in building W. To find alternative options, search online or call 1-888-634-1123 to schedule an appointment at the location of your choice. 

Test result submission instructions to come. 

There are free testing options available! The college is offering free daily testing in building W. The Santa Maria Fairgrounds is another great option for free testing. Search for testing site locations online or call 1-888-634-1123 to schedule an appointment at the location of your choice.

If you are awarded the Promise Plus, you must remain enrolled in 12 units of which the in-person class requirement will be waived if you have a vaccination exemption.

Please submit your documentation no later than Thursday, September 30, to continue attending in-person classes/student services.

Here’s how to upload your vaccine card to the college: 

  1. Login to your myHancock portal  
  2. Locate the Student Health portal 
  3. *Upload a photo or PDF of your Covid-19 Vaccination Card

Watch this quick step-by-step video with instructions.

Need help accessing your vaccination card? Download a digital record from the State of California database at https://myvaccinerecord.cdph.ca.gov/

I have other vaccination mandate questions

Immediately contact Student Health Services at 1-805-922-6966 ext. 3212 or text 805-691-2789. Our staff will advise you as to what you should do next.

Do not come onto campus and immediately contact Student Health Services at 1-805-922-6966 ext. 3212 or text 805-691-2789. Our staff will advise you as to what you should do next.

Contact your professor to find out what accommodations are available to make-up for missed classes. In some cases, accommodations may not be available. 

 

If you are identified as a close contact in an exposure situation, you will be contacted by a member of the college's COVID Response Team and provided guidance on quarantine/isolation. Once contacted, next steps will depend on your vaccine status (e.g., vaccinated individuals do not need to quarantine unless they have symptoms). 

Yes. Masks are currently required for everyone – vaccinate and unvaccinated - accessing indoor campus facilities. This is in addition to the vaccine requirement. You are not required to wear a mask outdoors while on campus.

No, however the college is offering many online courses. Check out the fall class schedule for all course modality options.

No; State guidelines lifted requirements for social distancing, so classrooms are not configured for social distancing. 

No, online learners do not need to be vaccinated but must be vaccinated to access on-campus services. Many services are available online. Here is a list of campus departments and their contact information.

No, Concurrent Enrollment students do not need to be vaccinated according to the Hancock vaccination mandate. Concurrent enrollment students should follow the guidance and requirements at their K-12 school site.

Yes, College Now! students must be vaccinated. College NOW! courses are regular AHC courses on AHC campuses.