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Online Services

Welcome to Cal-SOAP Online! Our staff is available to assist with financial aid and related questions.  The chat service is open to Hancock students only.  

To use chat? Simply click on Knock on Door on the staff member's card if you see a green light. You will be directed to enter your myHancock portal username and password in order to start a chat session. Note: Before you knock on any of the doors in the lobby below please make sure you are logged in to ConexED. You can do that by visiting and entering your myHancock user name and password.

To schedule an appointment? Simply click on Schedule Appointment on the staff member's card.

Please note: The chat feature is compatible with Chrome only.  Students using other web browsers may experience technical problems when trying to connect to online chat. 

Video chat with Cal-SOAP Staff on Cranium Cafe