Complaint Procedures


Students
(Steps)

  1. Follow the procedure detailed under "Discrimination Complaints" or "Student Complaints Other Than Discrimation" in the current Allan Hancock College catalog section titled "Policies and Procedures" (Open catalog).
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Employees (Steps)

  1. Contact the Human Resources Department. 805 922-6966 ext. 3338.
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Accreditation

Students may contact the Accrediting Commission for Community and Junior Colleges (ACCJC) directly with complaints related to noncompliance with accreditation standards. Information on the ACCJC complaint process can be accessed at www.accjc.org/complaint-process.

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SPOTLIGHT

Janel Case

Janel Case
Biomedical Engineering

Graduating high school with honors and realizing I did not have the monetary means to go off to a university like I had always dreamed about felt like a setback. Being at a community college, for my first semester, felt like a detriment to my education. Despite this I began to reach out to other students and was referred by a student to a program called MESA. MESA has shaped my educational career. MESA has provided me with opportunities I would have otherwise missed on my own, an opportunity to work with other like-minded majors who have since become like family. With this kind of strong foundation I have been able to excel in my science, mathematics, and engineering courses.
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Last Modified Apr 7, 2015