Complaint Procedures


Students
(Steps)

  1. Follow the procedure detailed under "Discrimination Complaints" or "Student Complaints Other Than Discrimation" in the current Allan Hancock College catalog section titled "Policies and Procedures" (Open catalog).
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Employees (Steps)

  1. Contact the Human Resources Department. 805 922-6966 ext. 3338.
  2. If Step 1 does not resolve the issue, complete the form on the California Community Colleges Chancellor’s Office website.

Accreditation

Students may contact the Accrediting Commission for Community and Junior Colleges (ACCJC) directly with complaints related to noncompliance with accreditation standards. Information on the ACCJC complaint process can be accessed at www.accjc.org/complaint-process.

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SPOTLIGHT

Aurora Ruvalcaba

Aurora Ruvalcaba
Sociology

"I took an unorthodox path at Hancock. I went from failing out of school to returning a few years later to earn a 4.0 GPA and being accepted into UCLA. Sometimes I can't believe where I am today considering everything I have faced. I know I would have never made it this far without my family and the amazing faculty and staff at Hancock."
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Last Modified Apr 7, 2015