Distance Learning Technical Requirements

Computer and Browser Requirements for Blackboard.

Blackboard may run slowly or not at all, if your computer does not have the proper hardware. Prior to using Blackboard on your computer, compare your current system configuration with the system requirements below.

Computer Requirements

Windows Macintosh
Minimum System Requirements Minimum System Requirements
Operating System: Windows XP SP 2 
(Home or Professional)
Operating System: OSX 10.2
Processor: 1 GHz Processor: 1 GHz
RAM: 256 MB RAM: 256 MB
Recommended System Requirements Recommended System Requirements
Operating System: Windows 7 Operating System: OSX 10.6
Processor: 2 GHz or higher Processor: G4 1.25 GHz or higher
RAM: 2 GB RAM: 2 GB
Hard Drive: 40 GB or larger Hard Drive: 40 GB or larger
Available Hard Disk Space: 20 GB Available Hard Disk Space: 20 GB
Internet Connection: Broadband (high-speed) with a minimum speed of 1.5Mbps Internet Connection: Broadband (high-speed) with a minimum speed of 4Mbps
Other: Sound card and speakers Other: Sound card and speakers

 

Internet Requirements

High-speed broadband connection is recommended for use with Blackboard.  Using dial-up via modem is possible but not recommended; you may experience performance issues with certain Blackboard features.

Browser Requirements

Certified: Fully tested and supported 
Compatible: Partially tested but should function properly 
Provisional: Future technologies considered supported by Blackboard Support 
Unsupported: Either impossible or not tested

 

PC - Microsoft® Windows® Operating Systems

  Internet Explorer®10 Internet Explorer®9  Internet Explorer® 8 Firefox (ESR)

Firefox (Final Release Channel) Chrome 
(Stable Channel)
Windows® XP (32-bit) Unsupported Unsupported Compatible Certified Compatible Compatible
Windows® Vista (32-32-bit) Unsupported Certified Compatible Certified Certified Compatible
Windows® Vista (64-bit) Unsupported Compatible Compatible Certified Compatible Compatible
Windows® 7 (32-bit) Compatible Certified Compatible Certified Certified Certified
Windows® 7 (64-bit) Certified Certified Compatible Certified Certified Certified
Windows® 8 (32-bit) Compatible Unsupported Unsupported Certified Certified Certified
Windows® 8 (64-bit) Certified Unsupported Unsupported Certified Certified Certified

 

MAC - Apple® Operating Systems

  Safari® 6.0.3 Safari® 6.0.1 Safari® 5.1 Safari® 5.0

 

Safari® 4.0

 

Firefox 
(ESR)

 

Firefox Final Release Channel

 

Chrome 
(Stable Channel)

 

Mac OSX 10.6®

 

Unsupported Unsupported Certified Certified

 

Compatible

 

Certified

 

Certified

 

Certified

 

Mac OSX 10.7®

 

Certified Certified (10.7.5) Certified

 Unsupported

 Unsupported

Certified

 

Certified

 

Certified

 

Mac OSX 10.8® Certified (10.8.3) Certified (10.8.2) Certified Unsupported Unsupported Certified Certified Certified

 

Configuration Notes:

  • Internet Explorer 8 and 9 are only supported tested in Standards Mode. 
  • Blackboard strives to make all its products as accessible as possible. JAWS 13 and 14 were used during accessibility testing of Blackboard 9.1 sp. 13.
  • Both Google Chrome and Mozilla Firefox have moved to a rapid release cycle. At the time of testing, Chrome 126.0.x and Firefox 30.0.x and 17.0.x (ESR) were the latest available versions. Since then, new stable versions have been released and widely adopted. Blackboard is supporting all newer stable versions of Chrome and Firefox.
  • If the computer you are using has a compatible browser, you still may be able to use parts of Blackboard 9.1. However, you may experience issues, especially when completing quizzes and tests or using chat and the virtual classroom.
  • Blackboard 9.1 requires that your Web browser conforms to certain standards. If you have an out-of-date or unsupported browser, you will need to download either a certified version of your current browser or a different browser before attempting to log in to Blackboard 9.1.

The following technologies are not supported:

  • Internet Explorer 6 and Internet Explorer 7
  • Firefox 1.x, 2.0, 3.0, and 3.5 and 3.6
  • Safari 2.0, 3.x (or any version on Windows)
  • Windows XP 64-bit
  • Mac OSX 10.3, OSX 10.4, OSX 10.5"
  • Java 5 though it may continue to work

Note to America Online (AOL) Users:
The AOL browser is not compatible with Blackboard 9.1. However, you can use your AOL Internet connection with one of the Web browsers listed above for your operating system to access Blackboard 9.1. Browser Configuration

Browser Configuration

  • JavaScript must be enabled.
  • Cookies must be enabled.
  • Pop-up windows must be enabled or add the address for Blackboard to the list of allowable sites.
  • Add http://blackboard.hancockcollege.edu (Blackboard) to your list of Trusted Sites (Tools >> Internet Options >> Security >> Trusted Sites >> Add).

Browser Plug-ins:
At a minimum, you will need three browser plug-ins to use Blackboard: Adobe Reader, Adobe Flash Player, and the Java Runtime Environment plug-in. (You may need additional plug-ins if the course you are taking includes multimedia elements.) Download and install the current versions of Adobe Reader, Adobe Flash Player, and Java (Windows operating system only):

      1. Adobe Reader, , http://get.adobe.com/reader/
      2. Adobe Flash Player, http://get.adobe.com/flashplayer/
      3. Adobe Shockwave Player, http://get.adobe.com/shockwave/
      4. Apple Quick Time, http://www.apple.com/quicktime/download/
      5. Java Plug-in, http://www.java.com/en/
      6. Microsoft Media Player, http://windows.microsoft.com/en-us/windows/download-windows-media-player
      7. Free Office converters and viewers

Word

PowerPoint

Excel

Open Office

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Last Modified Sep 17, 2014