Blackboard - our distance learning course management system

 Blackboard is a web-based Learning Management System (LMS) that is used by AHC instructors. Instructors can use Blackboard to supplement regular classroom instruction or teach online courses. It offers a user-friendly environment where students can:

  • Read announcements from the instructor
  • View course information like syllabi and class notes
  • Email the instructor
  • Submit assigned work online
  • Participate in online discussions
  • Work on group projects
  • Take assigned assessments online and more 
Blackboard computer and technical requirements.
Blackboard supported browser requirements.
How do I get Blackboard. 
What if I am having problems logging into the myHancock portal?
What is my user name and password for Blackboard?
How do I reset my Blackboard login?
My class is not showing up on Blackboard.
How do I contact my instructor?
I cannot see or access my Blackboard course menu links.

 

Blackboard computer and technical requirements.

Blackboard supported browser requirements.
http://blackboard.force.com/publickbarticleview?id=kAB700000008Oom 

How do I get Blackboard help?
You can access Blackboard through the AHC portal at http://myhancock.hancockcollege.edu  Click on the Blackboard icon and it will take you directly into Blackboard.
You can also access Blackboard directly at http://blackboard.hancockcollege.edu and follow the log on instructions.
Note: Distance learning staff highly recommends that you go through the AHC portal as it cuts back on log in issues.

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What if I am having problems logging into the myHancock portal?
If you are having problems logging into the myHancock portal go to the myHancock portal login webpage and click on the appropriate link to get help.

What is my user name and password for Blackboard?
If you access Blackboard through the AHC portal you will not need a username and password, just click on the Blackboard icon and it will take you directly into Blackboard.
 
If you access Blackboard directly, your username is your myHancock portal username you received when you applied at AHC and your password is as follows:

  • First letter of first name
  • First letter of last name
  • Last five numbers of Social Security Number (i.e. ab12345) The letters must be lower case and there are no spaces.

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How do I reset my Blackboard login?
Blackboard enrollments are done automatically so you will not be able to change your username or password.

My class is not showing up on Blackboard.
Most Blackboard courses will not be visible to students until the first day of the semester in which they are registered.  Not all instructors use Blackboard so some of your courses may not appear in your Blackboard course list. Check with your instructor to see if they are using Blackboard. 
 
If your instructor is using Blackboard and you do not see their course listed in your course listing, check your current schedule on the myHancock portal to be sure that you are officially enrolled in the course. If you recently registered for the course, you will need to allow up to 8 hours from the time you register before Blackboard will acknowledge your enrollment. It may also be possible the instructor has not made their course available to students. Please contact the instructor and let them know that you are officially enrolled in their course and their Blackboard course is not showing in your course listing.

How do I contact my instructor?
On the AHC home page, go to the Directories link, click on the Employee Directory link and search for your instructor.  You can search by name and/or department.

I cannot see or access my Blackboard course menu links.
If you can't see the Course Menu Links in your course, you may have expanded the content area and collapsed the Course Menu.  If you click on the slender bar that is located between the course menu and the content page, it will expand the Course Menu area making it visible again. 

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SPOTLIGHT

Karen Taylor

Karen Taylor
Cosmetology Student

"It was so easy to start at Allan Hancock College. From the start, test instructors to my cosmetology instructors, everyone has helped me to have positive influences in my life and to be around students that are on the same track as me."
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Last Modified Nov 21, 2014