Refunds & Cancellations

If we cancel a class, a credit will reflect on your account.

If you drop a class before the first class meeting, you are entitled to a refund. To obtain a refund you must submit a Refund Request Form to Community Education. You will receive a full refund of your class fee and materials fees.  Exceptions to the deadline may be allowed for extenuating circumstances occurring before the first day of class. To petition for an exception for a refund after class starts, please submit a letter of appeal and appropriate documentation to Community Education office.  No refunds will be granted for classes that you drop after the first day of class. 

Refund Request Form PDF

TRANSFERS

Please consider carefully in selecting classes in which you enroll as transferring fees to other classes is not allowed after class begins.

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ESL Spotlight

Maria Ayala
ESL Student

"Deciding to go back to school to learn English and obtain my GED has been one of the most important decisions I ever made. My credit ESL instructors guided and helped me to adjust to my new life as a student. They understood me as a student and as a person. Being a full-time worker, a full-time student, and a mother of three was not easy, but my instructors encouraged me to keep going. They spent time with me revising my writing and giving me feedback to improve my English, even after class time. They made me feel welcome and proud of being a student later in life. Now, I am a Hancock graduate with three AAs and am currently attending Cal Poly. I'm here because my instructors encouraged me to never give up. My ESL instructors believed in me even before I started believing in myself. It has been a long and not so easy road but I now know that I can reach all my goals."
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Student Success Scorecard

Last Modified Dec 22, 2016